Shipping, Returns, & Payment Policies
Shipping:
All shipments are shipped insured with tracking. Order shipment notifications are sent once orders ship. All small objects ship ship USPS or UPS. Furniture orders return a shipping deposit at the time of purchase and final shipping cost will be determined prior to shipment. All furniture shipments have two shipping options: white glove service or standard shipping. All small objects ship with standard shipping. If you require specific shipping services please email us and we will do our best to accomodate.
returns:
Given that most of our orders are made to order, we do not offer returns. From the time your order is placed you will have 72 hours to cancel your order for a full refund of your order. If your order arrives damaged, we will replace it, unless it is a limited release or custom order. Limited release and one of one items cannot be replaced, only repaired (free of charge). If your limited release item arrives damaged, you can send it back and receive a refund. All other orders are final sale.
PAYMENTS:
We accept payments via all major credit and debit cards. We also accept ACH and wire transfers. Orders paid for by payment plan do not ship until the orders are paid in full.